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FAQ

THE MOST COMMON QUESTIONS

  • Why is there such a long turnaround time?
    Your beautiful light is custom made to order and we want to make sure it turns out amazing. The turnaround time is an estimate and if we can get it to you quicker - we will! If you urgently need a product by a specific date please feel free to email us at hauslights@hothaus.com.au and we can see if we can meet your request.
  • Can I use HausLights in wet areas or outdoors?
    No, unfortunately our fixtures are not rated for use in wet areas or outdoors.
  • Are Hauslights easy to clean?
    Yes! They are super easy to clean. Just unscrew your glass from the fixture and clean with your preferred glass cleaner.
  • How do I install a HausLight product?
    All HausLights need to be installed by a licensed electrician.
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